Technical Support

The following form is for sending information about the GRO website or other technical problems. For general information about GRO or artwork issues, please visit the Contact page form instead. Otherwise, certain pages and forms elsewhere may have direct inquiry emails such as at the bottom of Visiting Artist and Fellowship Program page forms.

"*" indicates required fields

Name

First Last

Email*

Phone

Please include a phone number to reach you since this is usually the fastest way to solve a technical problem, plus the time best to call in the description field below.

Describe the Problem*

Please be as detailed as possible about the problem. Here are items to answer if possible:

The page Title and URL (or web address) where the problem occurred (example: Visiting Artist Program - https://galleryrouteone.org/programs/visiting-artist-program/
Any error codes or other on-screen text that appeared about the problem
What you were trying to do or steps that led to the problem
What you expected to happen
Your device type (laptop/phone/tablet/etc.), model, and manufacturer (iPad Mini 6, MS Surface, etc.)
Computer OS version and its version (Mac OS 14.5, iOS 17, Windows 11, etc.)
Kind of browser and its version number (Safari 17.5, Chrome 47.x, Firefox 127.x, etc.)
Any other helpful information about the problem
One or more screenshots attached to the Screenshot(s) file upload field below is very helpful

Screenshot(s)

Drop files here or

Accepted file types: jpg, jpeg, gif, png, Max. file size: 5 MB, Max. files: 5.

CAPTCHA

This field is for validation purposes and should be left unchanged.

Technical Support

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CONTACT

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