11101 Highway One, Ste. 1101
Point Reyes Station, CA 94956

Open 11 AM – 5 PM
Thursday – Monday

415.663.1347
 
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Technical Support

The following form is for sending information about the GRO website or other technical problems. For general information about GRO or artwork issues, please visit the Contact page form instead. Otherwise, certain pages and forms elsewhere may have direct inquiry emails such as at the bottom of Visiting Artist and Fellowship Program page forms.

"*" indicates required fields

Name
Please include a phone number to reach you since this is usually the fastest way to solve a technical problem, plus the time best to call in the description field below.
Please be as detailed as possible about the problem. Here are items to answer if possible:
  • The page Title and URL (or web address) where the problem occurred (example: Visiting Artist Program - https://galleryrouteone.org/programs/visiting-artist-program/
  • Any error codes or other on-screen text that appeared about the problem
  • What you were trying to do or steps that led to the problem
  • What you expected to happen
  • Your device type (laptop/phone/tablet/etc.), model, and manufacturer (iPad Mini 6, MS Surface, etc.)
  • Computer OS version and its version (Mac OS 14.5, iOS 17, Windows 11, etc.)
  • Kind of browser and its version number (Safari 17.5, Chrome 47.x, Firefox 127.x, etc.)
  • Any other helpful information about the problem
  • One or more screenshots attached to the Screenshot(s) file upload field below is very helpful
Drop files here or
Accepted file types: jpg, jpeg, gif, png, Max. file size: 5 MB, Max. files: 5.
    This field is for validation purposes and should be left unchanged.

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